Red Flags of Unresponsive Cleaning Services

Have you noticed inconsistencies in the quality of your cleaning services over time?

Do your complaints consistently remain unresolved with your current cleaning company?

As business owners ourselves, we understand your frustration when communication isn’t clear or consistent. How can our customers expect us to do a thorough job cleaning their office spaces, if we’re not also providing thorough communication? 

When you hire a professional cleaning service, you expect responsive communication and high quality work that exceeds your expectations! You can rest easy when the cleanliness of your office is in our hands. 

Here are red flags that signal poor communication with your cleaning company:

Decline in Cleaning Quality 

When you notice a decline in the quality of cleaning over time, despite voicing concerns, it may be a sign that they’re not fulfilling their obligations. 

You deserve a cleaning company that prioritizes a job well done, so that the positive image of your business stays intact. Failure to maintain a clean office, results in a poor reputation. When you pay for professional commercial cleaning services, this shouldn’t be a concern. 

Billing Inconsistencies

Errors or inconsistencies with billing from your cleaning company, or not being transparent about their pricing structure is another red flag indicating lack of professionalism. 

You should be able to rely on your commercial cleaning company to provide a correct estimate, and accurate bill for the services you hire them for. It’s impossible to budget your business expenses if you frequently get varying bills from services you pay for on a regular basis. 

Missed Appointments 

When your cleaning service often misses appointments with no notice or explanation, it shows a lack of reliability. If your cleaning company consistently fails to show up when they say they will, it also signals inconsistency in service quality. 

Your Professional Cleaning Service in Ann Arbor!

Be aware of these signs that indicate it’s time to replace your unresponsive cleaning company. If you’re searching for a professional cleaning service in Ann Arbor, Old-Fashioned Cleaning is your answer. We are committed to high quality standards, from our office staff to our cleaners.

Contact us today for a free estimate to learn more about the services and quality we provide.